Advice? There’s always something that’s going to happen – that’s not right, every day, but you have to make sure that you know why you’re in it, and you have to know where you’re going with it.
In Penang highlights, there’s a lot of take aways for western business in these lessons from a hot steamy place far from home.
“Collaboration underpins it all. Life is relationship based, the soul of any business”
Poseidon rules here, a benevolent dictator, so it just makes sense that to put extra effort into training your floor staff to move quickly with authority, turning tables.
How refreshing. After having recently read so many posts on Social Media about the appalling service in Tasmania, here we were in a kind and welcoming environment that put the hospitable back into hospitality.
“In this industry, 30% is really hard and 70% is fun, and the crazy thing is we spend more time kicking ourselves up the arse about the 30% than enjoying the 70%. Isn’t that nuts?”
“Hospitality is very pressured, with hard long hours, and it’s important that you have some sort of hobby or interest outside of your work that burns that stress, gives you an outlet and releases the pressure so you live to cook another day.”